Question 1

Do you offer same-day service?

Accepted Answer

Yes. Call early for the best shot. If I’m booked solid, I’ll give you the first slot tomorrow.

Question 2

How fast can you get here?

Accepted Answer

I check the job I’m finishing, your location, and traffic. I’ll give you a real two-hour window and text a live ETA. If I wrap early, I come early. If traffic slows me down, I’ll tell you right away.

Question 3

Do you take after-hours or emergency calls?

Accepted Answer

Yes. Call me anytime — 24 hours, even at 4 a.m. if it can’t wait.

Question 4

How do I book?

Accepted Answer

Call (571) 438-1958.

Question 5

What do you repair?

Accepted Answer

Refrigerators/Freezers, Washers/Dryers, Ovens/Stovetops, Dishwashers, Microwaves.

Question 6

Which brands do you work on?

Accepted Answer

Whirlpool, LG, Samsung, GE, Maytag, Frigidaire, Bosch, Kenmore, KitchenAid (and more — ask if yours is unusual).

Question 7

Can you fix it on the first visit?

Accepted Answer

Usually for common issues. If a special part is needed, I’ll leave it safe and set the earliest return.

Question 8

Do you carry parts, or will I have to wait?

Accepted Answer

I keep common parts on the truck (belts, pumps, igniters, valves, thermostats). If I need to order, I’ll order immediately and book the soonest return (often next day when available).

Question 9

How much will it cost?

Accepted Answer

I give a free phone estimate range after I hear the model and symptoms. If I need to diagnose in person, the diagnosis is free — you never pay twice.

Question 10

Do you offer a warranty?

Accepted Answer

Yes. Parts and labor on completed repairs (labor usually 90 days; parts per manufacturer). The exact terms are on your invoice.

Question 11

How will you keep me updated?

Accepted Answer

You’ll get a confirmation, a live ETA text, a 15-minute heads-up when I’m on the way, and a call if anything changes.

Question 12

Where do you work?

Accepted Answer

Las Vegas, Henderson, North Las Vegas, Summerlin, Spring Valley, and nearby areas.

Question 13

What helps you fix it faster?

Accepted Answer

Clear a little space, grab the model number, and (if you can) send a quick photo or video of the issue when we talk.

Frequently Asked Questions